Jacky has served as a mediator in hundreds of cases. He is Head Trainer and Chief Assessor for TQUK/ Ofqual mediation course and Assistant Trainer of HKMAAL 40-hour curriculum, HKCAAVQ Mediation Subject Expert and ICC International Mediation Competition Coach and Judge, Professional Mediator on many mediation panels and mentor mediator for JMHO. He is a Committee Member of HKMC.